These Terms of Use explain the rules and conditions for accessing and using the Twisted Allure website. By visiting or purchasing from our online store, you agree to follow the terms outlined below. Please read them carefully before using the site.

1. General Information

This website is owned and operated by Twisted Allure, a U.S.-based small business offering handmade bath, body, and home-fragrance products.
These terms apply to all visitors, customers, and users of the website.

We may update these terms at any time. The most recent version will always be available on this page.

2. Eligibility

You must be at least 18 years old to place an order.
By using this website, you confirm that you meet this requirement.

3. Website Use

You may browse, purchase products, and access publicly available information.
You agree not to:

• Use the site for unlawful purposes
• Attempt to harm, disrupt, or gain unauthorized access to the website
• Copy, resell, or misuse any content from this site without permission

Misuse of the site may result in restricted access.

4. Product Information

We aim to provide accurate descriptions, ingredient details, and pricing.
Because our products are handmade, slight variations in appearance, texture, or color may occur.

Product availability can change at any time based on inventory levels.

5. Order Acceptance

Placing an order does not automatically guarantee acceptance.
We may cancel or refuse an order if:

• Billing or shipping information cannot be verified
• The product is unavailable
• Fraud or unauthorized activity is suspected

If an order is canceled, any payment authorization will be released or refunded.

6. Pricing and Payments

All prices are shown in U.S. dollars.
Payments must be completed at checkout using approved payment methods.

If a pricing error occurs, we may cancel or adjust the order after notifying the customer.

7. Shipping

Orders are shipped within the United States through major carriers such as USPS, UPS, or FedEx.
Processing times, delivery estimates, and shipping policies are described in our Shipping Policy, which forms part of these terms.

8. Returns and Refunds

We offer a 30-day return window for eligible unopened items.
The full details of return eligibility, non-returnable items, damaged goods, and the refund process are described in our Refund & Returns Policy, which is incorporated into these terms.

9. Data & Privacy

Your personal information is handled according to our Privacy Policy.
We use secure processing methods and third-party providers for payments, analytics, shipping, and communication services.

10. Intellectual Property

All content on this site—including text, images, product descriptions, and branding—is the property of Twisted Allure.
Use of any content without written permission is not allowed.

11. Third-Party Links

Our website may contain links to external services or platforms.
We are not responsible for the content or policies of third-party sites.

12. Limitation of Liability

Twisted Allure is not responsible for:

• Delays caused by shipping carriers
• Misuse of products
• Lost or stolen packages marked as delivered
• Technical issues beyond our control

Customers are responsible for reviewing product information and ingredient details before use.

13. Governing Law

These Terms of Use are governed by the laws of the State of California and applicable U.S. regulations.

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Business Information

Twisted Allure
272 E Via Rancho Pkwy #229
Escondido, CA 92025
United States

Phone: +1 (760) 466-0700
Email: support@twisteallure.com