Privacy Policy

This Privacy Policy explains how Twisted Allure collects, uses, and protects personal information submitted through our website. It applies to all visitors, customers, and transactions made through our online store.

Information We Collect

We collect personal information that customers provide during:

  • Checkout
  • Account creation (if available)
  • Newsletter sign-up
  • Customer support communication
  • Browsing or interacting with our website

This information may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment method details (processed by third-party providers)
  • Order history
  • IP address, device data, and browsing activity
  • Any other information submitted voluntarily

Payment information is handled securely by payment processors. Twisted Allure does not store full credit card details.

How We Use Personal Information

We use collected information to:

  • Process and deliver orders
  • Communicate order updates
  • Respond to customer inquiries
  • Improve website performance and user experience
  • Support fraud prevention and security
  • Maintain transaction records for business and legal requirements

We do not sell or trade personal information to third parties.

Third-Party Services

We use third-party providers for:

  • Payment processing
  • Shipping and order delivery
  • Website hosting
  • Analytics and performance tracking
  • Email communications
  • Security and fraud prevention

These providers receive only the information necessary to perform their services and operate under their own privacy policies.

Cookies and Tracking Technologies

Our website may use cookies and similar tools to:

  • Maintain cart functionality
  • Remember preferences
  • Improve site performance
  • Analyze website traffic

Users may adjust their browser settings to block cookies, but some features may not function properly.

Data Retention

We keep necessary order and account information for the period required by applicable laws, tax regulations, and business operations.
Information no longer required is securely deleted or anonymized.

Data Security

We use industry-standard security measures, including SSL encryption, to protect personal information during transmission.
Although no online system is completely risk-free, we take reasonable steps to safeguard data from unauthorized access or misuse.

Your Rights

Customers may request:

  • Access to personal information
  • Corrections to inaccurate data
  • Deletion of certain information
  • Details about how data is handled

Requests can be made through the contact details at the end of this policy.
Some information may be retained as required by law or for order-related obligations.

Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect personal information from children.

Policy Updates

This policy may be updated periodically to reflect changes in our practices or legal requirements.
The most recent version will always be available on this page.

Business Information

Twisted Allure
272 E Via Rancho Pkwy #229
Escondido, CA 92025
United States

Phone: +1 (760) 466-0700
Email: support@twisteallure.com