Payment Policy
This Payment Policy explains the payment methods accepted for orders placed through the Twisted Allure website and how payments are processed.
Accepted Payment Methods
We accept the following secure payment options:
- Major credit and debit cards (Visa, Mastercard, American Express, Discover)
- PayPal
- Shop Pay
- Apple Pay
- Google Pay
Available payment options may vary depending on the customer’s browser, device, location, or payment provider availability.
Payment Timing
All payments must be completed at the time of checkout.
Orders are processed only after payment has been successfully authorized and confirmed. Orders cannot be prepared for shipment until payment verification is complete.
Payment Security
Our website uses SSL-secured checkout technology to help protect payment information during transmission.
Payments are processed through trusted third-party payment service providers. Twisted Allure does not store full credit card numbers or sensitive payment data on our servers.
Order Confirmation
After completing a purchase, customers will receive an order confirmation email that includes:
- Order number
- Items purchased
- Total amount paid
- Selected payment method
- Shipping details
If a confirmation email is not received, customers should check their spam or junk folder or contact our support team for assistance.
Failed or Declined Transactions
If a payment is declined:
- The order will not be completed
- No payment will be captured
- Customers may try another payment method or retry the transaction
If payment issues continue, customers may need to contact their bank or payment provider for authorization assistance.
Billing Information
Customers are responsible for ensuring that billing and shipping information entered at checkout is accurate and complete.
Incorrect or incomplete billing details may result in payment authorization delays, order cancellation, or additional verification requests.
Fraud Prevention
For security purposes, orders that appear unusual or cannot be verified may be reviewed, delayed, or canceled.
If additional verification is required, our team may contact the customer using the contact details provided during checkout.
Refund Method
When a refund is approved, the refund will be issued to the original payment method used for the purchase.
Refund processing times may vary depending on the customer’s bank, card issuer, or payment provider.
Contact Information
Twisted Allure
272 E Via Rancho Pkwy #229
Escondido, CA 92025
United States
Phone: +1 254-266-9472
Email: support@twisteallure.com